Vaping Wizard

Delivery Information

DELIVERY INFORMATION

POSTAL CHARGES


£3.99 for all orders below £20

FREE above £20

Royal Mail Special Guaranteed Next Working Day and Royal Mail Saturday Delivery

£9.99

WHEN WILL MY ORDER BE SHIPPED?

SAME DAY DISPATCH ON ALL ORDERS BEFORE 12PM, with most orders sent out for delivery within 24 business hours. We strive to ship orders out as quickly as possible with processing priority to customers with paid shipping. An email tracking will automatically send out when the package is ready for shipment. 

Note: During the busy holiday season and after holiday sales, processing can take up to 24 business hours. Our team works hard every day to ensure customers receive packages as soon as possible so we greatly appreciate your patience. 

We process orders from 9:00AM – 2PM on weekdays.  We do not process orders on Saturday and Sunday and Bank Holidays. 

WHERE DO YOU SHIP TO?

 

We ship to the UK and European Union

European Shipping

We are now shipping to Europe via Royal Mail International Tracked. Please be aware of your local laws as we are not responsible for packages being sent back to us. If packages are sent back any refunds will be for the items only and not the shipping charges. Refunds can only take place once we have the items back in our warehouse. Please note that any customs charges or issues are the responsibility of the buyer. We do not cover or pay these charges.

EU Shipping will incur a minimum charge of £11.99 for postage separately.

Please note: Certain orders will be shipped to the cardholder’s verified billing address. If we are unable to verify this address, the order will be cancelled without notice. Additionally, certain orders are going to be shipped with signature confirmation (Someone must be available to sign for the package).

ESTIMATED TRANSIT TIMES

Royal Mail First Class Mail 1 to 2 business days* in transit 

Royal Mail 2nd Class Mail 3 to 5 business days* in transit 

Royal Mail Operations Date: Monday – Saturday 

Shipping charges are non-refundable. Refunds are only applied to products that are returned to our facility. If the return of your package incurred any types of return fees or duty fees, those charges will be deducted from your refund for the returned items. 

LATE SHIPMENTS

We do not guarantee transit times and shipping fees are non-refundable through us.