General Information
You should be fully aware that any data (including but not limited to product descriptions) on this website may not by fully up to date or currently accurate. We do attempt to maintain all information at an up to date reasonable level but you should not use any of the information as matter of fact or as reliable information. Any information or knowledge gathered from our website should not be used in any way for medical purposes. If you have any doubts about the medical suitability of any of our products please seek advice immediately from a qualified person such as your local GP. Vapingwizard cannot be held responsible at all for any medical issues that may arise from use of our products. Vapingwizard have not carried out any medical research at this stage and therefore are not qualified to recommend a product’s medical suitability for an individual person[s] to use. Vapingwizard are the re-seller of products created outside our control and you take full responsibility for the use of our products regardless of the outcome. This does not impact your statutory rights. Product pictures may vary from the product description.
Warranty & Returns
Warranties on items such as atomisers and cartomisers/clearomisers are “dead on arrival”. Due to the nature of these items and the semi-disposable association we cannot offer a long warranty on these items. You must inform us within 3 working days if you have received a dead on arrival item so we can provide a replacement. Please note if a refund is required the product must be returned in an unused state and any sealed items must not have the seal broken. We offer a 30 day warranty on other items such as [but not limited to]: batteries, cases, chargers, etc. which covers any manufacturing faults. If a product shows signs of heavy damage or neglect, this may void your warranty. Please contact us on salesvapingwizard.@gmail.com. Please provide as much information as possible so that we can deal with your query as quickly as possible. Refunds not covered above are covered by your standard statutory rights as a consumer of goods.
*Please note we process returns once per week when received/approved. Please be patient as we endeavour to deal with all returned goods within 7 days.
Age Restriction
It is against the law to sell any electronic cigarette products to under 18’s.